HostSupreme's data centres are among the best-connected hosting facilities in the world. Our data centres are implemented through a high-speed network specifically designed for dedicated server hosting. A large amount of capital has been invested in both network equipment and backbone connections to ensure that customers get the fastest access possible to their content and applications.
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Our data centres have multiple network connections to different Internet backbones, allowing data to be distributed though many sources - meaning that the network is not dependent upon any single Internet backbone.
Network Infrastructure:
Our internal network architecture is a complete Cisco product and is a Cisco Certified Network. We utilize Cisco 7500 and 7200 routers as border routers, Cisco 6500 series switches in our distribution layer, Cisco 6500 and 5500 switches in our aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 6 backbone providers. Our current network consists of ATT (OC3), UUNet (OC3), InterNap (2x100Mbps), Qwest (1Gbps), and Cogent Communications (5x100Mbps).
Facilities:
We use two state of the art data center facilities located in Dallas, Texas. Both facilities offer complete redundancy in power, HVAC, fire suppression, network connectivity, and security.
With over 35,000 sq ft of raised floor and 15,000 sq ft of static free tile, Hostsupreme has an offering to fit any need. Our product offerings includes private data suites (mini-datacenters), private caged suites, cabinets, half-cabinets, tri-cabinets, and rackspace by the Unit. Both facilities sit atop multiple power grids driven by TXU electric, both facilities have multiple Liebert and PowerWare UPS battery backup power, and both facilities have onsite permanent generator power.
Our HVAC systems are a combination of glycol, chilled water, and condenser units by Liebert and Data Aire to provide redundancy in cooling coupled with 6 managed backbone providers.
Twelve more third party backbone providers are available in the building via cross connect. Fire suppression includes a pre-action dry pipe system in both facilities including VESDA (very early smoke detection apparatus) along with over 600 smoke detectors. Security is also concern for Hostsupreme and our customers so all facilities are key card access with CCTV for maximum security. All visitors to the datacenters must check in and out of the facility. The goal is to provide maximum redundancy in every facet of the datacenter environment to facilitate 100% uptime for your entire hosting infrastructure.
Monitoring:
Hostsupreme monitors all customer equipment and datacenter infrastructure at all times. Our internal monitoring system is an open source code highly modified by our technicians to satisfy our customer needs.
The IPAlert system monitors up to 16 different services over a private or public IP network without a client install. Our premium IPAlert system also includes a client based monitoring application that will allow us to drill down and monitor all internal server services such as ram usage, CPU usage, applications, services, and internal temperature.
The IPAlert system is available online 24/7/365 for viewing services and up to date statistical information. The IPAlert system also houses key escalation procedures designed and supplied by each customer to ensure the correct escalation path is utilized at the first sign of trouble. Our NOC personnel monitor the IPAlert system 24/7/365 from both datacenter locations with technician's onsite around the clock to assist you in your needs. Monitoring includes free "hands and eyes" service to all customers for emergency situations that require additional assistance.
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Launch date for new HostSupreme Client manager set for 15th June!
